{"id":33028,"date":"2016-07-26T00:20:18","date_gmt":"2016-07-26T04:20:18","guid":{"rendered":"http:\/\/www.southsidecentral.com\/wordpress\/?p=33028"},"modified":"2016-07-26T10:12:40","modified_gmt":"2016-07-26T14:12:40","slug":"hey-your-ice-cream-is-bitter","status":"publish","type":"post","link":"https:\/\/www.southsidecentral.com\/wordpress\/2016\/07\/26\/hey-your-ice-cream-is-bitter\/","title":{"rendered":"Hey, Your Ice Cream Is Bitter!"},"content":{"rendered":"

So you’re a small business owner that now has three ice cream shops in the area (up from one this time last year). What’s the best thing that you can do when a new specialty ice cream shop opens in Danville?<\/p>\n

The wrong answer is “Bash them on your own business Facebook page”.<\/p>\n

<\/p>\n

Hazelnut’s Hand Dipped Ice Cream has expanded from their original location in Brosville to Piney Forest Road & South Boston Road locations in Danville.\u00a0 That’s a great small business success story and it shows that the owner is making smart business decisions to make money during the prime business season. But wait, there’s more.<\/p>\n

Coco Ni is a new specialty ice cream and crepe shop that opened on Monday beside the Ben David Jewelers location on Mt Cross Road. Take a look at Coco Ni’s Facebook page<\/a>. It’s a specialty shop that serves Thai-style crepes and ice cream. There’s enough ice cream consumer money around so that all of these ice cream stores can survive. And let’s be real, the Coco Ni store is more than just ice cream.<\/p>\n

Anyway, the owner of Hazelnut’s decides to post this little gem on his business Facebook page…<\/p>\n

<\/p>\n

Stay classy, Hazelnut’s. Honestly, what in the hell was the owner thinking when he wrote this? This is the guy who just tripled his number of stores in the last two months. You know, new businesses like Coco Ni. People made a “big deal” about his hand-dipped ice cream stores when they were new, too.<\/p>\n

To his credit, the owner yanked this post down once he started getting the rightfully deserved negative feedback from it. But that hasn’t stopped a lot of people from hammering his attitude in the reviews section on his Facebook page. As you can see, nothing is truly deleted on the internet once you’ve posted it.<\/p>\n

By itself, this is sad. If you’re not going to congratulate a new business in town, just shut up and don’t take a cheap shot at them. The Coco Ni store isn’t going to be any real competition for Hazelnut’s anyway. But to make it worse, this isn’t the first time that the owner has posted rude, non-businesslike things. Take this as an example…<\/p>\n

<\/p>\n

There’s a way to properly handle customer complaints. That reply isn’t the proper way. And as you see, that reply hasn’t been deleted. Facepalm.<\/p>\n

We’re going to get some ice cream later in the week. And totally based on what you’ve seen here, we’re choosing to go to Coco Ni. Words have consequences… especially when you’re competing for customers in today’s business world.<\/p>\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

So you’re a small business owner that now has three ice cream shops in the area (up from one this time last year). What’s the best thing that you can do when a new specialty ice cream shop opens in Danville?<\/p>\n

The wrong answer is “Bash them on your own business Facebook page”.<\/p>\n

[…]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[4,58,20,22],"tags":[],"class_list":["post-33028","post","type-post","status-publish","format-standard","hentry","category-businesscentral","category-danville","category-newscentral","category-opinioncentral","odd"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pwqFk-8AI","jetpack_sharing_enabled":true,"jetpack_likes_enabled":false,"jetpack-related-posts":[{"id":84645,"url":"https:\/\/www.southsidecentral.com\/wordpress\/2017\/12\/17\/randomthoughts-121717\/","url_meta":{"origin":33028,"position":0},"title":"RandomThoughts! (12\/17\/17)","author":"SouthsideCentral","date":"December 17, 2017","format":false,"excerpt":"Ah, what the hell. Anybody seen my Big Board? Oh yeah, there it is. Danville's Kmart is like that very distant relative that's in a hospital. You know that you should go visit them before they die, but you really don't know them and it's going to be just plain\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":11291,"url":"https:\/\/www.southsidecentral.com\/wordpress\/2014\/11\/20\/randomthoughts-11202014\/","url_meta":{"origin":33028,"position":1},"title":"RandomThoughts! (11\/20\/2014)","author":"SouthsideCentral","date":"November 20, 2014","format":false,"excerpt":"I've got thoughts. They're Random. It's been a while, hasn't it? Big Board! I caught myself saying \"the old Plaza Cinema location\" instead of \"Dan River Church\". Oops. Happy Trails, Liberty Fair Mall. The now half demolished Martinsville shopping center's name is being renamed \"The Village of Martinsville\". Speaking of\u2026","rel":"","context":"In "RandomThoughts!"","block_context":{"text":"RandomThoughts!","link":"https:\/\/www.southsidecentral.com\/wordpress\/category\/featurescentral\/randomthoughts\/"},"img":{"alt_text":"sclogo","src":"https:\/\/i0.wp.com\/www.southsidecentral.com\/wordpress\/wp-content\/uploads\/2014\/05\/sclogo.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":36766,"url":"https:\/\/www.southsidecentral.com\/wordpress\/2016\/08\/30\/randomthoughts-83016\/","url_meta":{"origin":33028,"position":2},"title":"RandomThoughts! (8\/30\/16)","author":"SouthsideCentral","date":"August 30, 2016","format":false,"excerpt":"I'm thinking randomly. Watch out. RandomThoughts belong on a Big Board, so here comes one out of the storage room... I had a great time and learned a lot at the College Bonanza 2016 event held at Averett University Bonner middle school a few weeks ago. Actually, no. I didn't\u2026","rel":"","context":"In "RandomThoughts!"","block_context":{"text":"RandomThoughts!","link":"https:\/\/www.southsidecentral.com\/wordpress\/category\/featurescentral\/randomthoughts\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/i.imgur.com\/vpswvY4.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":8170,"url":"https:\/\/www.southsidecentral.com\/wordpress\/2014\/02\/08\/lets-talk-about-the-grocery-store-petition-drive\/","url_meta":{"origin":33028,"position":3},"title":"Let’s talk about the grocery store petition drive…","author":"SouthsideCentral","date":"February 8, 2014","format":false,"excerpt":"I like good ideas that have a decent chance of working but this ain't one of 'em. \"Let's talk\" about it... Thursday, Danville's Economic Development office sent out this press release... The Office of Economic Development asks citizens of Danville, Pittsylvania County, and surrounding localities to sign a petition to\u2026","rel":"","context":"In "BusinessCentral"","block_context":{"text":"BusinessCentral","link":"https:\/\/www.southsidecentral.com\/wordpress\/category\/businesscentral\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":8842,"url":"https:\/\/www.southsidecentral.com\/wordpress\/2014\/06\/11\/randomthoughts-6112014\/","url_meta":{"origin":33028,"position":4},"title":"RandomThoughts! (6\/11\/2014)","author":"SouthsideCentral","date":"June 11, 2014","format":false,"excerpt":"In a world where people have Thoughts, only a few do it in Random style... (That's best read in a booming movie trailer type of voice) There's five days of RandomThoughts to catch up on, so we'll need a Big Board. Danville's Libby Hill seafood restaurant finally closed. It was\u2026","rel":"","context":"In "RandomThoughts!"","block_context":{"text":"RandomThoughts!","link":"https:\/\/www.southsidecentral.com\/wordpress\/category\/featurescentral\/randomthoughts\/"},"img":{"alt_text":"sclogo","src":"https:\/\/i0.wp.com\/www.southsidecentral.com\/wordpress\/wp-content\/uploads\/2014\/05\/sclogo.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":30621,"url":"https:\/\/www.southsidecentral.com\/wordpress\/2016\/06\/10\/river-district-scavenger-hunt-2016-part-2\/","url_meta":{"origin":33028,"position":5},"title":"River District Scavenger Hunt – 2016 (Part #2)","author":"SouthsideCentral","date":"June 10, 2016","format":false,"excerpt":"If you participated in the River District Scavenger Hunt on Thursday night, then you had a great time (just like we did). We've already published Part #1 in our PhotoCentral series of the happenings, so let's get right back in swing with Part #2! Let's take a quick walk around\u2026","rel":"","context":"In "Danville"","block_context":{"text":"Danville","link":"https:\/\/www.southsidecentral.com\/wordpress\/category\/locations\/danville\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/i.imgur.com\/VsJmgKR.jpg?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/i.imgur.com\/VsJmgKR.jpg?resize=350%2C200 1x, https:\/\/i0.wp.com\/i.imgur.com\/VsJmgKR.jpg?resize=525%2C300 1.5x, https:\/\/i0.wp.com\/i.imgur.com\/VsJmgKR.jpg?resize=700%2C400 2x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.southsidecentral.com\/wordpress\/wp-json\/wp\/v2\/posts\/33028","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.southsidecentral.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.southsidecentral.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.southsidecentral.com\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.southsidecentral.com\/wordpress\/wp-json\/wp\/v2\/comments?post=33028"}],"version-history":[{"count":4,"href":"https:\/\/www.southsidecentral.com\/wordpress\/wp-json\/wp\/v2\/posts\/33028\/revisions"}],"predecessor-version":[{"id":33047,"href":"https:\/\/www.southsidecentral.com\/wordpress\/wp-json\/wp\/v2\/posts\/33028\/revisions\/33047"}],"wp:attachment":[{"href":"https:\/\/www.southsidecentral.com\/wordpress\/wp-json\/wp\/v2\/media?parent=33028"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.southsidecentral.com\/wordpress\/wp-json\/wp\/v2\/categories?post=33028"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.southsidecentral.com\/wordpress\/wp-json\/wp\/v2\/tags?post=33028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}